pak77 Privacy Policy

This Privacy Policy ("Policy") is issued by pak77 ("pak77", "the Platform", "we", "us", "our") and governs the collection, use, storage, disclosure, and protection of personal data provided by or collected from users ("Player", "you", "your") of the pak77 platform at pak77.asia and all associated services.

pak77 takes the privacy of its players seriously. This Policy sets out, in plain and accessible terms, exactly what personal information we collect when you register and use pak77, why we collect it, how it is used and stored, and what rights you have in relation to your data.

This Policy should be read alongside the pak77 Terms & Conditions, which also form part of the agreement between you and pak77. By registering an account and using pak77, you confirm that you have read and understood this Privacy Policy and consent to the data practices described herein.

For the purposes of this Privacy Policy, pak77 acts as the data controller in respect of all personal data collected and processed through the pak77 platform. As data controller, pak77 determines the purposes and means of processing your personal data and is responsible for ensuring that processing is carried out in a lawful, fair, and transparent manner.

If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by pak77, please contact our data team at the contact address set out in Section 13 of this Policy.

pak77 collects personal data through several channels: directly from you during registration and account use, automatically through platform interaction, and from third-party service providers where necessary for platform operation. The categories of data we collect are set out below.

pak77 does not collect sensitive personal data (such as racial or ethnic origin, political opinions, religious beliefs, or biometric data) except where specifically required by KYC or regulatory compliance obligations, and only with your explicit consent or as permitted by applicable law.

pak77 uses the personal data we collect for the following purposes:

• Account Management: To create, verify, and maintain your pak77 account, including processing your registration, verifying your identity, and managing your account settings and preferences.
• Service Delivery: To enable you to place bets, play casino games, access slot titles, use fishing games, and otherwise use the pak77 platform.
• Payment Processing: To process deposits and withdrawals through JazzCash, Easypaisa, HBL, UBL, Meezan Bank, Visa, Mastercard, and USDT TRC20, and to maintain accurate transaction records.
• KYC & Fraud Prevention: To verify your identity, comply with anti-money laundering obligations, detect and prevent fraudulent activity, and protect the integrity of the pak77 platform and all its players.
• Customer Support: To respond to your queries, complaints, and support requests in a timely and effective manner.
• Responsible Gaming: To monitor gaming patterns for signs of problem gambling and to administer self-exclusion, deposit limit, and other responsible gaming tools you activate on your account.
• Legal Compliance: To comply with applicable legal and regulatory obligations, including reporting requirements imposed by applicable law.
• Platform Improvement: To analyse usage data in aggregate form to improve the pak77 platform experience, identify technical issues, and develop new features.
• Marketing Communications: Where you have opted in, to send you information about pak77 promotions, bonuses, new games, and platform updates. You may opt out of marketing communications at any time through your account settings.

pak77 will not use your personal data for any purpose that is incompatible with the purposes described in this Policy without first obtaining your consent or as otherwise permitted by applicable law.

pak77 processes your personal data on the following legal grounds:

• Contractual Necessity: Processing is necessary for the performance of the contract between you and pak77 — i.e., to provide you with access to the platform and its services following registration.
• Legal Obligation: Processing is required to comply with applicable legal and regulatory requirements, including KYC, anti-money laundering, and responsible gaming obligations.
• Legitimate Interests: Processing is necessary for pak77's legitimate interests, including fraud prevention, platform security, and service improvement, provided those interests do not override your fundamental rights.
• Consent: Where required by law, processing is based on your freely given, specific, informed, and unambiguous consent — for example, in respect of marketing communications.

pak77 does not sell, rent, or trade your personal data to third parties for their own commercial purposes. Personal data is shared with third parties only in the following limited circumstances:

• Payment Processors: Financial data is shared with payment service providers (including JazzCash, Easypaisa, and bank partners) solely to process your deposit and withdrawal transactions.
• Identity Verification Providers: Identity and KYC data is shared with third-party identity verification services for the purpose of verifying your CNIC or passport as part of the mandatory verification process.
• Game Providers: Certain game session data (such as player ID and session token) is shared with our licensed game content providers to facilitate gameplay. These providers are contractually prohibited from using this data for any purpose other than delivering the game service.
• Legal & Regulatory Authorities: pak77 will disclose personal data to competent legal or regulatory authorities where required to do so by applicable law, court order, or regulatory directive.
• Business Transfers: In the event of a merger, acquisition, or sale of all or substantially all of pak77's assets, player data may be transferred to the acquiring entity, subject to equivalent data protection obligations.

pak77 uses cookies and similar tracking technologies (including local storage and session tokens) to operate and improve the platform. Cookies are small data files stored on your device that allow pak77 to remember your session, maintain your login state, and understand how you use the platform.

The categories of cookies used on pak77 include:

• Strictly Necessary Cookies: Essential for the platform to function. These include session authentication cookies and security tokens. They cannot be disabled.
• Functional Cookies: These remember your preferences (such as language settings and display preferences) to provide a more personalised experience.
• Analytics Cookies: These collect anonymised usage data to help pak77 understand how players navigate the platform and which features are most used. This data is used in aggregate form only and does not identify individual players.

You may manage cookie preferences through your browser settings. Disabling strictly necessary cookies may impair your ability to use the pak77 platform, including completing the login process.

pak77 retains personal data only for as long as is necessary for the purposes described in this Policy, or as required by applicable legal and regulatory obligations. The following general retention periods apply:

• Account and identity data is retained for the duration of your active account relationship with pak77, and for a minimum period of five (5) years following account closure, to comply with anti-money laundering and regulatory record-keeping requirements.
• Financial transaction records are retained for a minimum of five (5) years from the date of each transaction.
• Customer support and communications data is retained for up to three (3) years from the date of the last interaction.
• Technical and usage data collected via cookies and logs is retained for a maximum of thirteen (13) months.

Upon expiry of the applicable retention period, pak77 will securely delete or anonymise your personal data in accordance with its internal data destruction procedures.

Subject to applicable law, you have the following rights in relation to the personal data pak77 holds about you:

• Right of Access: You have the right to request a copy of the personal data pak77 holds about you.
• Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data we hold about you.
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to pak77's legal retention obligations.
• Right to Restriction: You may request that pak77 restrict the processing of your personal data in certain circumstances.
• Right to Portability: Where processing is based on your consent or contractual necessity, you may request a machine-readable copy of your personal data for transfer to another service provider.
• Right to Object: You have the right to object to processing based on legitimate interests, and to processing for direct marketing purposes at any time.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing prior to withdrawal.

To exercise any of these rights, please contact pak77 using the details in Section 13. We will respond to all verifiable data subject requests within a reasonable timeframe and in accordance with applicable law.

pak77 implements technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• SSL/TLS encryption of all data transmitted between your device and the pak77 platform;
• Encryption of stored sensitive data including passwords (stored as irreversible hashes) and financial credentials;
• Role-based access controls ensuring that personal data is accessible only to personnel who require it for legitimate operational purposes;
• Regular security assessments and penetration testing of the pak77 platform infrastructure;
• Two-factor authentication options for player accounts to reduce risk of unauthorised access;
• Automated monitoring systems to detect and respond to suspicious access patterns or potential data breaches.

The pak77 platform is strictly intended for adults aged 18 and above. pak77 does not knowingly collect personal data from any person under the age of 18. If pak77 becomes aware that personal data has been collected from a minor, that account will be closed immediately, all associated data will be deleted, and any balance held will be forfeited.

Parents and guardians who believe that a person under 18 in their care has registered or attempted to register on pak77 should contact our support team immediately using the contact details in Section 13.

pak77 reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data practices, applicable law, or platform operations. When a material change is made, pak77 will notify registered players via the email address associated with their account or through a prominent notice on the platform.

The "Last Updated" date displayed at the top of this Policy indicates when the most recent revision was made. Your continued use of the pak77 platform following notification of any revision constitutes your acceptance of the updated Privacy Policy.

We encourage you to review this Policy periodically to remain informed about how pak77 protects your data.

If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by pak77, please contact us:

pak77 will acknowledge all privacy-related enquiries and data subject requests within a reasonable period. For matters relating to responsible gaming, account access, or platform issues, please also refer to our FAQ and Responsible Gaming pages available on pak77.asia.